However, Otterton suddenly became savage and attacked Manchas, causing the Limo to crash. Manchas survived, but was left with claw marks on his eye, whilst Otterton disappeared without a trace.

He is seen later in his home in the Rainforest District where he is approached by Judy Hopps and Nick Wilde, who were directed by Mr. Big after being informed by Big that he could possibly help them in their investigation. Manchas agreed to help them, but he suddenly turns feral and attacks the duo. After a lengthy chase, they successfully chain Manchas to a lamp post during the duo's escape.

But during their absence, wolves working for Mayor Lionheart captured him and imprisoned him in a cell located in a secluded building containing several other feral Zootopian citizens.

Many scenes afterwards, it is revealed that Doug, a sheep chemist and sniper working for Bellwether, shot him with a Night-Howler pellet through an open window, thus causing him to turn feral.

He is eventually cured by the end of the movie.