Topic: How to delete an accidentally created ticket?

Posted under General

I planned on replying to someone comment but accidentally clicked the report button instead if reply. How can I ask the mod/staff to delete the ticket so that I wouldn't get banned for false report/the person I’m accidentally reported don’t get in troubled as well?

sleepingfox said:
I planned on replying to someone comment but accidentally clicked the report button instead if reply. How can I ask the mod/staff to delete the ticket so that I wouldn't get banned for false report/the person I’m accidentally reported don’t get in troubled as well?

You can't. However, this happens a lot of the time, so don't worry. Mods will investigate, see that it was another accidental report, and just close the ticket, no records given.

clawstripe said:
You can't. However, this happens a lot of the time, so don't worry. Mods will investigate, see that it was another accidental report, and just close the ticket, no records given.

Hopefully, the mods/site staff will accept this suggestion, could the report button have a font color of red instead of being the same color as the reply button? I know it sounds stupid to accidentally click the clearly visible report and reply buttons, but making the report button red might help prevent accidental ticket creation in the future by other users.

sleepingfox said:
Hopefully, the mods/site staff will accept this suggestion, could the report button have a font color of red instead of being the same color as the reply button? I know it sounds stupid to accidentally click the clearly visible report and reply buttons, but making the report button red might help prevent accidental ticket creation in the future by other users.

or make the report form itself red, or both.

For anyone that wants the quick and dirty, add this to your custom css in profile -> settings -> advanced:

a[href^="/tickets/new"] {
  color: red !important;
}

make sure to save your changes.

tarrgon said:
For anyone that wants the quick and dirty, add this to your custom css in profile -> settings -> advanced:

a[href^="/tickets/new"] {
  color: red !important;
}

make sure to save your changes.

you don't need to add !important, everything in the custom stylesheet does that automatically. also, it's potentially unwise to change text color directly since there's a chance that a user's using another theme that conflicts. something like:

a[href^="/tickets/new"] { padding: 2px; color: white; background-color: darkred; border-radius: 4px; }

might be better.

Updated

dba_afish said:
you don't need to add !important, everything in the custom stylesheet does that automatically. also, it's potentially unwise to change text color directly since there's a chance that a user's using another theme that conflicts. something like:

I just did what works for me. The user requested the color of the report button to be red, so that's all I provided.

tarrgon said:
I just did what works for me. The user requested the color of the report button to be red, so that's all I provided.

yeah, but you don't know who's going to come along with a similar problem in a slightly diffrent situation, so it's usually better to try to create a one-size solution.

sleepingfox said:
Hopefully, the mods/site staff will accept this suggestion, could the report button have a font color of red instead of being the same color as the reply button? I know it sounds stupid to accidentally click the clearly visible report and reply buttons, but making the report button red might help prevent accidental ticket creation in the future by other users.

As I understand it, there's a fix for it in the works, but it's currently in limbo.

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