When I first started using them they would be answered in a few hours to a day or two.
Now? Now I'm lucky to even get an answer, or one in under a month.
I actually had a ticket or two closed with "ticket closed due to inaction." W...t...f...
Am I being ignored, or are the admin overloaded. (Don't see how, other tickets are answered pretty fast, its just certain users)
Is this a subtle way of saying "shut the f up and get in your cupboard."?
Cuz coupled with a few other things I feel... under appreciated. Maybe even unwanted...
Is it just all in my head?
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